My resume

As an intellectual person with high spacial and mathematical reasoning skills well in the 90th percentile worldwide, I am capable of rapid decision making and the accurate assessment of situations and problems requiring good long-term solutions. With a wealth of past experience in computers, networking and especially with wide area networks and database systems, my ability to design and recommend good solutions for customers in computers and networking is well established. I prefer to plan multiple potential solutions for each problem and connect contingency plans to potential problems I perceive but can also think quickly on my feet when required. I take pride in being able to solve complex problems quickly and appropriately to each situation and the ability to assess customer needs cross referenced with budget and time constraints. I've made use of good language skills in both French and English in dealing with users at the front line, owners of small and medium businesses and others. My abilities in language have frequently led to my documenting technical procedures for lay users and being able to better understand the needs of customers who are oft dismayed at dealing with average technical people.

Relevant past experience

• Volunteered assisting students to learn how to use PCs in their studies.
• Networked and helped manage a network of PCs within the larger network context of the college.
• Managed medium scale student software installations and anti-virus protocols.

• Volunteered as Canadian liaison for manually delivered FidoNET and other pre-Internet E-mail delivery systems
• Managed modem linkages and wide area semi-offline and offline delivery systems using UUCP and proprietary delivery mechanisms for worldwide file and E-mail retrieval
• Acted as Canadian link to several American semi-offline networks and operated local BBS for access to said networks

• Installer and trainer for the first mass-market local dial-up ISP in the region
• Upgraded and configured PCs to handle Internet access, trained hundreds of users on-site in their homes.

• Designed and managed servers and network equipment for a large dial-up and xDSL ISP
• Wrote and maintained database software to administer customer access and billing
• Assessed and implemented operating system and software installations for server and network use, including Windows, Linux and BSD.

• Designed, built and repaired home computers and business machines
• Gained experience in repair, maintenance and design of reliable systems
• Also worked and assisted with photocopier, fax machine and other printing equipment maintenance and repair

• Network administrator maintaining a mail and file server for a small work group
• Handled reliability and security concerns, backups and general software maintenance and systems assurance
• Designed and wrote protocols for system maintenance and upgrade schedules
• Interfaced with external contractors as necessary for phone and network systems maintenance

• Operate small business offering business and personal computer consulting and hardware sales

• Network administrator and systems designer
• Handled server design and network design and administration as well as contractor interfacing
• Managed software installations and wrote custom software for administrative, E-mail and world wide web hosting purposes

• Designed, specified and built PC and server systems both using OEMs and customized
• Diagnosed and repaired PC and server systems as well as networks and network installations
• Designed web interfaces to database systems
• Designed and implemented time tracking, issue tracking, customer information and fax tracking database systems
• Wrote high and low level administration and user interface software for faxing, shipping & receiving, E-mail and document distribution systems with standard GUI APIs as well as using web interfaces.
• Designed and implemented remote synchronization protocols in high and low cost network scenarios both online and semi-online using SQL and MVDB databases and/or flat file data structures.
• Implementation and maintenance of remote VPN and other secure links using military grade keying with fixed or roaming access
• Creation and maintenance of firewalls, routers and protocols to manage remote sites and file transfer, E-mail and secure internal data access between each site

Relevant skills

• Able programmer in C, C++, Python, Perl and PostScript.
• Comfortable with flat files, data structures and SQL queries and normalization as well as multi-value post-relational database systems.
• Experienced and knowledgeable with PC hardware, server components and specifications, and high-density rack deployment
• Strong grasp of Internet protocols, routing and TCP/IP communication primarily with IPv4, some IPv6 experience as well.
• Good comprehension of business requirements, including total cost of ownership and short and long term reliability issues including security at network and user levels

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